
Simplify Returns. Boost Profits. Grow Your Business.
GETReturns360 is the intelligent returns platform designed for e-Commerce merchants, transport providers, and their customers.
1 Million+ Return Processes Facilitated
98% of Initiated Returns Completed without Merchant Intervention
Simplified Returns Process in Just 5 Steps
Driver Collection and PUDO Options in 200+ Countries
The Returns Challenge
Returns are complex and costly. GETReturns360 transforms this challenge into a competitive advantage, reducing operational costs while improving customer satisfaction.
48%
of online shoppers made a return in the past year
30%
of online shoppers intentionally overbuy and return unwanted items
24%
returns occur because customers changed their mind
Slow
refunds and resale process resulting in high volume of support tickets

What We Offer
Fully Branded Experience
Custom branded HTTPS URLs with your corporate logo, ensuring a consistent, professional brand presence.
Mobile-First Design
Intuitive and fast portal designed for flawless mobile and desktop use, anytime, anywhere.
Returns Data Integration
Seamlessly share returns data with partner systems for downstream analysis and operational insights.
Flexible Collection Methods
Self-collect, driver pickup, or 3rd party PUDO services, with multiple shipping options and full tracking.
Accelerated Refunds & Resale
Automate processes to get products back into stock and refunds issued faster.
Power Beyond Returns360
GETReturns360 is powerful on its own—but when connected with other Frontier Force Technology products, it unlocks deeper clarity and operational strengths.
Transformative Benefits
For e-Commerce Merchants
Boost sales and loyalty
-
Faster Turnaround and Reduced Waste
Recover usable goods through resale, reuse, or recycling—cut waste, reclaim value.
-
Reduce Processing Costs
Automated workflows cut manual handling by 70%.
-
Shared Data Access
Returns data is shared with merchants, enabling downstream analysis to uncover product issues and buying trends.
-
Increased Customer Satisfaction
Faster refunds, flexible return methods, and courier tracking build trust and drive repeat purchases.
For Transport Providers
New revenue streams
and full 360° shipping services
-
Expand Service Portfolio
Premium return services command higher margins.
-
Operational Efficiency
Streamlined processes reduce handling time.
-
Carrier-Agnostic Platform
Handle any return regardless of the original carrier.
-
More Value-Added Solutions
Opportunity to incorporate additional solutions such as “white-glove”, grading and consolidation services.
For Your Customers (Shoppers)
Effortless experience
-
One-Click Returns
Mobile-first interface requires no app download.
-
Real-Time Tracking
Complete visibility from pickup to refund.
-
Quicker Refunds
Optimised workflow and verification enable faster refunds.
-
Multiple Return Methods
Choose from pickup, drop-off, or locker options at your convenience.
Sustainable Returns
Returns That Work for Everyone
GETReturns360 simplifies the return experience across the board: Customers enjoy fast, frictionless returns. Merchants recover value from returned items. And transport partners benefit from clear routing and streamlined workflows.
Each return is sorted with the potential for resale or reuse, maximising recovery and minimising waste.

Our Customers


TGE

